Medical Mutual has been a leader in the insurance industry for over 70 years and currently services more than 1.5 million customers. With its central office in Cleveland, OH, Medical Mutual has a wealth of information, technology, and educated employees all teamed up to provide customers with the most outstanding service and quality. As a mutual company, Medical Mutual is owned by its policyholders and as such, acts in their best interest at all times.

Medical Mutual is dedicated to not only providing the best customer service in the industry, but also to provide cost affective, cutting-edge products, maintaining a strong financial foundation, and improve client access to quality healthcare. A number of Quality Improvement Programs remain in place at all times to ensure that the company never grows complacent and continues to strive for the next level of excellence. Medical Mutual consistently reviews its performance on a number of criteria, and makes it their goal to outperform themselves in the realm of customer service and satisfaction.

Medical Mutual, in addition to providing a wealth of health care products and services, also feels it crucial to be a responsible corporate citizen. Medical Mutual strives to not only strengthen the long term relationships it holds with its customers through upholding the highest standards in business practices, it also actively participates in organizations which serve to improve the health and well being of the communities the company serves.

Medical Mutual understands the importance of providing products that not only serve the health care needs of its customers, but that also make health care an affordable commodity. Through efficient management and strong partnerships with all of the physicians and providers in the network, Medical Mutual is able to keep quality high, while costs remain low.